Testimonials
Provided by clients and customers of Jay Burnham
CRB, CRS, GRI, RECS, SRES

"No words mean more than those
that come from satisfied customers."

"Jay, you are without question the top real estate agent we have ever come across.  You are extremely knowledgeable about your market, general housing construction, area history, and local amenities.  You were always willing to go the extra mile to dig up a potential house to show and stay in contact with us.  Perhaps one of your most valuable assets is your ability to listen to the buyer's needs, even if those needs are constantly changing as you saw in our situation.  You adapted so well, remained patient, and still came up with new house prospects to show.  All the while, we felt as if we really had a friend who was not only very competent but who genuinely cared about finding us the "right" house.   You, sir, are a real professional." ...Jack and Pam Winters

"Jay's assistance with showing and negotiating the sale of our house was outstanding!  He represented our interests with excellence.   He managed the entire selling process and all its little details.  As a result of his hard work, we had peace of mind." ...Tim & Denise Downs

"Jay...I can't tell you how impressed I was with your service.  You did a fantastic job!  I would recommend you to anyone."...Dean Fraser

"Jay...Thank you so much!  You are great!"...Karen Schebaum and William Bell

"This was the third or fourth house sale transaction that Jay Burnham has handled for me or my clients.  I would describe two of the properties as having "warts".  Both properties sold quickly.  Jay's skillful handling of the properties brought better results than I was expecting."...Attorney Bruce Ramsey, Trustee

"I could not have asked for better service or support in selling my home that I received from Jay. He helped me buy my house and sell a condo in 1995 and I went back to him this time with great confidence.  He was honest, helpful, professional in every way and always with a sense of humor.  There was extra "stuff" to do since my work kept me out of town more than normal for a seller and he was always willing to assist.  My only regret in leaving Beverly is that I might not get a chance to do business with him again.  I would not hesitate a second to recommend Jay to anyone on the North Shore selling or buying a home.  Thanks Jay!!!" ...Jean MacCormack, Chancellor, UMASS Dartmouth

"Jay Burnham is well-known to homeowners and real estate professionals throughout the North Shore for his integrity, honesty, intelligence and hard work. From marketing to negotiating to pricing properties, Jay possesses the superlative skills that consumers need in today's shifting market."...Mark Lippolt, Executive Vice President of Coldwell Banker Residential Brokerage

"Jay is extremely professional, positive, creative and service oriented. He uses his excellent technical skills and enthusiasm for the business to deliver the higest level of service and value for his clients."...Angela Stamoulos, Education Manager of Coldwell Banker Residential Brokerage

"We are so grateful for what you have done for us.  We could not have stood to carry the property through the winter months.  Thank you.  Thank you.  Thank you!"...Leslie Devoe

"Jay, I cannot say enough about my experience with Coldwell Banker...very thorough, professional. You made the entire process very smooth. I am so happy that you were involved."...Lauren Anderson

"Dear Jay...we are most appreciative of all you did as our Realtor - and becoming a friend along the way!  Leaving our Gloucester home was more stressful than we anticipated, but your kindness helped to ease our tension and we thank you for your card and heartfelt words.  We won't forget you and memories created along our journey together.  Best wishes for continued success in your career - you are the finest!" ...Jerry and Mary Anne Greely

"After having dealt with another real estate company for several months, it was a pleasant surprise to discover the vast difference between companies - and agents.  We don't believe there is anyone who could do a better job than Jay Burnham.  We can't thank him enough for all his efforts on our behalf." ...Henry and Carol Hincman

"Jay. . . Thanks for the links to the two sites.  You really did an excellent job marketing this place!"...Dean Fraser
(see the quote below which references this property)

"The majority of agent sites are woefully lacking when it comes to showcasing their listings....but here is one that breaks the barrier!  CyberStar® Jay Burnham, Beverly, MA.  Jay has done a very nice job of showing this listing, starting with large photos and including a photo gallery, a professional looking "home movie," property details, an aerial map and 10 additional smaller photos.  He includes links for a map and directions, a link for information on Beverly, a link for property searches and daily listing updates, the ability for the viewer to print a listing flyer and a "request a showing" link.  In short, his treatment of this listing is superb!  Lots of great features on Jay's Web site, which you can see at www.NorthShoreRealEstate.com."  ...Allen Hainge, CyberStars® News and Views

"Jay is a superb agent!!" ...Michael McNiff

"Jay- you should consult for real estate firms.  You are the consummate salesperson.  In fact, your way of doing business would fit every service company in the world.  I admire your work." ...Marshall Sterman

"Jay is extremely knowledgeable about the real estate market on the North Shore of Boston. He has a really positive, "can-do" attitude. He is a lot of fun to interact with. He also is always on the frontier of change in real estate, especially in the use of technology such as web-based marketing, virtual tours, blogs, electronic newsletters, etc." ...Stuart Scantlebury, Senior Partner at The Boston Consulting Group (BCG)

"Jay Burnham made a difficult situation, the sale of the 'old homestead', much more tolerable.  He is a real asset to your company and to his clients.  He was forthright from beginning to end and a pleasure to do business with.  I highly recommend him to any and all that may need a Realtor" ...Robert C. Nyland

"Jay Burnham made the process of selling my house painless!  I especially appreciated his professional manner, extensive knowledge and positive attitude." ...Susan Wilhelm

"Dear Jay...As always, Kelly and I appreciate your thoughtfulness.  Your wise and steady hand throughout the whole home transfer process was a comfort to us both, and often a source of great encouragement." ...Kevin Belmonte

"To sum up our experience and to invoke the old adage, Jay went above and beyond the call of duty!  He is tremendously knowledgeable about North Shore real estate.  He was always available and accessible when necessary - and was never too aggressive or assertive when it came to giving advice or making suggestions.  He is a team player and always took prompt action (e.g., price adjustment, negotiation, etc.) after thoughtful consideration and discussion of all market factors.  Not only was he knowledgeable, professional and got the job done, he was a kind and genuine friend during what otherwise could have been a very stressful, anxiety producing process."  ...Peter & Michaela Brockmann

"Jay Burnham provided the highest quality service we have ever experienced from a sales representative. He went out of his way to to handle any open issues and to make the process pleasant. Jay truly understands what service is all about and he has the commitment to follow through in every way. We would definitely use his help again." ...Ian and Anne Hayes

"We were extremely impressed with your professionalism and how well you marketed the home we bought - from discs we could take home with us showing a Virtual Tour, to information on your website, to addressing home inspection issues and negotiating contract changes.  We will definitely refer you to anyone we come across looking to buy or sell." ...Atty. Jeffrey Rubin

"The best part of our real estate experience was meeting Jay.  Having him represent us as a Buyer's Broker was great experience.   We found him to be a person of integrity and now count him as a friend." ...Josette Gaudreau & Gordon Sato

"Jay, you are the Jerry McQuire of real estate!" ...Drs. David and Terri Becker

"We chose Jay because of his reputation, experience, diligence and work ethic.  What we liked best was Jay's care.  He cared for our home, and for us.  He looked out for our best interests all the time.   If you listen to him and follow his strategy and advice, you'll be successful with your sale.  We thank him for everything!" ...Bob and Dorothy Rand

"Dear Mr. DeWolfe - Jay Burnham could be the finest real estate agent I have ever dealt with.  He was the sellers' agent for the house I recently purchased in Rockport.  He treated the sellers with such kindness, respect and honesty that I decided to use him as the listing agent for my old house, also in Rockport, even though he is not a local Realtor.  The experience with my sale was very positive.  I feel that Jay tells the truth and that is the single most important thing to me" ...Dr. Nicholas Della Russo

"Dear Jay - I am not yet ready to make a move; however, when my daughter graduates from high school I will be and I must say that there is nothing more that I would wish than to buy a home from you!  You have done an OUTSTANDING job of marketing on the Internet and I commend you for that.  I realize it is terribly expensive and time-consuming yet you do a terrific job!!  I wish you the very best and I shall CERTAINLY do business with you when I am ready!" ...Amy Lomasney

"Dear Jay - I have looked at websites around the country, and yours is one of the best!  I would love to be in your LinkLand page as I am thinking of doing a similar link page for top agents like yourself."...Matt Vilas

"Jay, your professionalism was extraordinary and your marketing presentation was superlative.  We treasure the enhanced photographs you took of our property." ...Jerry Greely

"Jay - Thanks for all your help.  Your cheerfulness was always a pleasure!" ...Bob and Honora McLaughlin

"What convinced us to work with Jay was his knowledge of North Shore real estate.  We were very pleased with his ability to maintain a high level of trust throughout the process and we would highly recommend his services." ...Reggie Prioli

"Dear Mr. DeWolfe - We are writing to tell you of the exceptional level of service we have been afforded by Mr. Jay Burnham and your Beverly office. We have found that one key that differentiates good from exceptional service is attention to the customer after the sale. Not only was Jay instrumental in helping us purchase an incredible antique home, he has been unfailing in his support after the sale. Jay deserves outstanding mention for his service." ...John & Sonia Kuenzig

"Jay was referred by a friend and no one can improve upon him.  He was great throughout the whole process." ...Maria Huggins

"Jay demonstrated real estate knowledge and the ability to avoid and solve problems.  He gives his honest opinion and is concerned with the interests of his clients.  He put up with a lot of nervousness from us and stayed calm!" ...Dean and Kathy Marchetti

"We love the house and want to thank you again for all you did to make our "dream come true"!  We refer everyone we even think might be moving to you." ...Bruce and Pam Larchez

"Jay's knowledge of real estate, his ability to avoid and solve problems, his integrity, and his internet knowledge which he used for advanced and superior marketing, was outstanding!" ...Russ and Sherry Berger

"Jay could not have been more efficient, pleasant and, in the end, successful! I was lucky to have had his expertise and enthusiasm!" ...Marieve Rugo

"I could not have asked for a smoother or more enjoyable transaction on the sale of my home. You sold it quickly and at the price I had wanted. Thank you!" ...Stella Goulding

"We were very satisfied in every way.  Jay Burnham is an outstanding Realtor." ...Kenneth & Marion Gelpey

"Jay is fantastic!  He is a genuinely caring and positive individual.  Even though he represented the Seller in our particular situation, we felt very at ease with Jay.  He is very honest and has a lot of integrity." ...Lois and Ralph Ferrigno

"Our experience with Jay was excellent.  He took care of all the issues that arose and he was always willing to listen and help." ...Michael and Linda Swears

"Thank you so much for the time you spent with us.  We would certainly recommend you to anyone else who is listing their home.   You are a very talented individual." ...David & Deidre Patch

"Dear Jay - A good friend (see below) of ours will be putting her house on the market and plans to move into a new housing community for senior retirees.  I've given her your name and she is interested in you on my recommendation.  I rated you 4.0+++" ...Fred Gray

"Jay was referred by a friend (see above) and he sold my house in a matter of days.  I never felt uncomfortable or frustrated and I felt Jay was working hard for me and was truly interested in my concerns.  I highly recommend his services." ...Aneita Dunbar

"Dear Jay - Aneita (see above) was sure happy to have a person like you guiding her.   She gave you lots of praise for your help and we are so happy she had you to guide her." ...Fred Gray

"Dear Mr. DeWolfe - Working with Jay Burnham was without a doubt the turning point in finding our new home. In our opinion, Jay signifies true professionalism in your industry. It was truly a pleasure working with Jay and the DeWolfe staff." ...Mark & Stephanie Mahoney

"My experience with Jay was great!  I give him all A's!" ...Angela Nannini

"We can't thank you enough for all you've done. We know you put a lot of extra effort into helping us as we had moved out of state and basically left you to handle everything, including representing us at the closing. Rest assured that anyone we know that is headed to the North Shore will have your name." ...Ross & Elizabeth McKinley

"Thank you, Jay, for all your hard work.  You are wonderful to work with, a real credit to the real estate profession.  You were very professional, helpful, responsive and easy to reach.  As you can imagine, we have met up with many kinds of individuals, but none so kind as you." ...Patsy and Andy DeCoster

"I was most favorably impressed with Jay Burnham. He was responsive and absolutely forthright. He accomplished everything he said he would and "came to the rescue" when he was needed. I would recommend Jay to my family, friends and associates." ...Atty. William Bonn

"The best part of my real estate experience was Jay's competence and efficiency as well as his personable and friendly manner.    I was completely satisfied and I highly recommend his services." ...Arthur Rowe

"Having Jay represent us has been a great experience.  We found him to be a person of integrity." ...Josette Gaudreau and Gordon Sato

"Jay put up with a lot of nervousness from us and remained calm.  He is concerned about the interests of his clients and gives his honest opinion." ...Kathleen Marchetti

"It would be extremely hard to improve upon Jay Burnham's service due to the fact that, at all time, we considered it superb! If we can help with a personal reference any time in the future, our new number is (904) 494-2305." ...Tom & Elizabeth Coulter

"Nothing could improve Jay Burnham's service. He could not have been more helpful and it was a delight to do business with him." ...Jean MacCormack

"Thank you so much! We just can't believe it! You sold our house in one week and over New Year's weekend! You're amazing and you can be sure we're going to recommend you to everybody. You've been a great professional and we're just thrilled with everything." ...Marvin & Barbara Lowy

"Jay Burnham went above and beyond! He was outstanding!" ...David Northey

"Our biggest challenge was dealing with the other real estate office.  We were very satisfied with how Jay maintained our high level of trust and his ability to solve the problems." ...Mike & Lara Collins

"My appreciation to you for the manner and style with which you handled my clients, the McDonalds. I am quite impressed with the thorough caring and professional representation which they received from you." ...Atty Stephen Maio

"It's been a lot of fun for me working with you. You certainly made my home-buying experience a pleasure." ...Amy Saulnier

"Thank you for your efforts.  Be assured that if I have the opportunity to recommend your services, I certainly will." ...John Abramson MD

"Thank you once again, Jay, for showing such professional knowledge and courtesy. I realize my condo was "small potatoes" by today's standards, but you treated me as well as if my sale had been two million dollars!" ...Dody White

"The best part of my real estate experience was the agent. I liked him the first time I met him. He seemed to be very knowledgeable and I felt I could trust him. I was right! If I am ever in need of real estate services again, I will track Jay down. I would recommend his services to everyone." ...Roberta Whear

"You have an exceptional team in Jay Burnham and the Beverly office. He helped me through a most difficult time and did it with patience and humor. Particularly with Title V did Jay prove to be a man for all seasons! Thank you for your helpfulness and courtesy." ...Audrey LeBlanc

"We just can't thank you enough for all you did for us and for solving every problem and making it all work out so smoothly. We obviously made the right choice by working with you." ...Todd & Kimberly Newton

"As a relocation buyer, I chose to work with Jay based upon a recommendation and then upon the professionalism I came to see in him. "Excellent" describes my experience with him and I am grateful for his perseverance, confidentiality, knowledge of the area and for returning my many phone calls promptly." ...Richard Lardner

"My experience working with Jay Burnham was quite positive. I was particularly impressed with the speed in which he was able to list my property. I would highly recommend his services." ...Bill Hickey

"Our overall feelings about working with Jay can be summed up as 'Excellent!' He provided personable, friendly service and always kept our special needs in mind." ...Fran & Brad Sheridan

"Jay Burnham understood our priorities and made them a reality by using his resources and those of DeWolfe on our behalf.  His positive attitude helps keep people focused and moving toward their goals.  We would recommend Jay's services to our family, friends and associates." ...Russ and Stacey Ames

"Thank you for all you did to help us purchase our wonderful new home!" ...Pat & Gerry Falasca

"If I had to move or sell another house, I'd call Jay again.  Jay demonstrated true knowledge of real estate and we trusted him completely.  He put my mind at ease, he was comfortable to be with and he's a real nice guy!" ...Mary Bertagna

"You may use me as a reference and, please, give Jay Burnham more money! He's worth it!" ...Gary Palardy

"The interaction with Jay and his assistant was excellent.  Jay walked me through the logistics of the sale process and was a pleasure to work with.  I depended upon him to handle every detail as I live out of state.  His performance was excellent and I will recommend him again and again!" ...Matt Often

"David and I can't thank you enough for all your work on our behalf." ...Virginia Buckingham Lowy,

"Selling our parents' long-term home was not easy for us.  But Jay made it as smooth and easy as possible.  We relied on the advice he gave us and his willingness to do everything for us as we lived out of state.   We both thank him very much and would definitely recommend him." ...Ann M. Masse and Bette L. Harnett

"Jay Burnham made my transaction a very pleasant and rewarding experience.  He exhibited extreme professionalism and genuine courteousness." ...Mary K. Ram

"Jay was referred by a friend.  He was friendly and helpful, kept us informed about market conditions, and we were very satisfied with his marketing service.  We would use his services again and recommend his services to others.  Please use us as a reference." ...Mary & Bob Bertagna

"Dear Jay . . . your home-finding service is one great example of how the Internet should be used!  Thank you again." ...Paul Lenzi

"Jay: Your Home-Search program with daily email updates is the most effective use of the internet for real estate sales which I have seen to date." ...Ed Peters

"Jay was extremely responsive and flexible with his schedule to accommodate our schedule.  He is enthusiastic and knowledgeable." ...Attorney Peter Brockman

"We were extremely satisfied with the selling process and would recommend Jay's services to others.  You may use us as a reference." ...Jim and Sisty Klein

"Jay, you've always been way ahead of the curve technologically and willing to try new stuff to sell your services, which is great."  ...Rod Daynes

"Jay, you are just so innovative, it's no wonder you're such a success."  ...Susan Morey

"Your video email is great, and I'm sure that you are on the cutting edge of this communication with your clients."  ...Janet Beaugard

Your video email looks great - nice to see you continue on the cutting edge of technology.  Thanks for helping us retire to south Florida - we truly enjoy the palm trees and sunshine.  Very best regards - ...Jerry & Mary Anne  Greely

"You have provided many years of service to the Town of Hamilton and the Board expresses its thanks for your dedication and assistance." ...Board of Selectmen, Town of Hamilton - After serving four years on the Town of Hamilton Planning Board

Kind words from other real estate agents:

"I referred a listing to Jay in Beverly and he did an outstanding job helping our client sell their condominium. He was professional and very honest about the market and what it would take to successfully market and sell the property." ...Philip Chaves, Winchester, MA

"Jay is on the cutting edge of technology. His ideas and passion to put those ideas in place is refreshing." ...Jay McHugh, owner of Re/Max Unlimited

"Jay is the most reliable and dedicated Realtor I know in his market. I would feel most comfortable referring my closest friends to him." ...Ken Deshaies, owner of SnowHomes Properties

"Jay is a wonderful person and fabulous agent in the Boston area. His integrity, kindness and expertise in the in industry is outstanding. He uses very creative marketing skills." ...Margaret Rome, Baltimore, MD

"I just wanted to thank you again for being the consummate professional you are and for making my sellers' day, and mine, with such an excellent, well thought-out offer." ...Janet Hilton, MA

"Thank you, Jay.  You are so special to work with.  I wish everyone was as wonderful to work with as you are" ...Ginger Attaya, Gloucester, MA

"You stand tall in my book - head and shoulders above the rest!" ...Elayne Nippe, Beverly, MA

"Jay, your Video Email a wonderful way of getting up close and personal with your clients, customers and sphere. I envy you your technical expertise."  ...Elayne Nippe, Beverly, MA

"I just had to write and tell you how wonderful I think your whole marketing approach is.  Your website, the emails with information on your listings, etc., is much appreciated." ...Fay Salt, Beverly, MA

"Hi Jay . . . I was just reading your incredible websites.  What an education you offer readers, never mind the work and experience that created it.  WOW!!!" ...Rosemary Trowbridge, Lexington, MA

"Congratulations on your new listing.  Can you just tell me how you can be so efficient?  How do you do it?  You already have all the information delivered to our email boxes!" ...Pam Spiros,, Beverly, MA

"Jay, you are absolutely magical!  I can't imagine anyone better handling this property referral." ...Sally Black, Manchester, MA

"Since my first days at DeWolfe in 1993 you are someone I have always respected in the real estate business." ...Marilyn Messenger, Sudbury, MA

Realtor Of The Year Award

The REALTOR® of the Year (ROTY) Award is a 50-year tradition honoring one special individual from the North Shore Association of REALTORS® who exemplifies what it means to be a REALTOR®.  A committee selects one outstanding REALTOR® in the association who, in the judgment of his/her peers, has made the most significant contribution to the real estate profession and to the community during the year. The individuals selected have been active in their local associations and communities -- contributing freely of themselves and their talents. They are committed to excellence in their profession and serve in their clubs, churches and communities.

These dedicated individuals are recognized as the best in their field.  The REALTOR® of the Year award is proof positive of the high esteem in which they are held by their peers.

"Jay Burnham exemplifies the high ethical and professional standards the award is meant to inspire within the real estate industry." ...Stella Goulding, Executive VP, North Shore Association of Realtors

Margaret C. Carlson Award

"Jay Burnham has exhibited determination, patience and professionalism combined with unselfish contributions to family, company, community and the real state industry." ...Richard B. DeWolfe

Sales Associate Of The Year Award

"Jay has combined high sales and listing achievement with the completion of complex transactions, continued education in the profession, support of all company services, and being a visible asset to our company and its mission." ...Richard B. DeWolfe

exemplar society

Achievement of the highest level of real estate sales volume in a given year.
The ultimate level of success and excellence in the real estate industry.


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